1. Delegation includes the three stages of briefing, monitoring progress, and evaluation and feedback. Which of the following is included in the ‘monitoring progress’ stage?
[A]Discuss the areas of the task that are sensitive to error or risk
[B]Explain the desired outcome
[C]Indicate the need for progress reports and intermediate deadlines
[D]Allow the person to proceed with the task without interference
2. Complex interactions between the manager’s stage of moral development and the various moderating variables determine whether he will act in an ethical or unethical manner. Moderating variables include individual characteristics, structural design of the organization, the organizational culture and the intensity of the ethical issue. The strength of a person's convictions refers to which of the following individual characteristics?
[A]Value
[B]Ego Strength
[C]Attitude
[D]Perception
3. Which of the following types of departmentation was used in classifying tribes, clans, and armies?
[A]Departmentation by time
[B]Departmentation by simple numbers
[C]Departmentation by process
[D]Departmentation by geographical area
4. The phenomenon in which an employee reports a real or perceived wrongdoing under the control of his or her employer, to those who may be able to take remedial action, is known as
[A]Shirking
[B]Blackmailing
[C]Soldiering
[D]Whistle-blowing
5. Which of the following is/are factor(s) which force an organization to reorganize?
I. Merger or acquisition.
II. Government policies.
III. Forays into new markets.
IV. Labor union demands.
[A]Only (I) above
[B]Both (I) and (III) above
[C]Both (II) and (IV) above
[D](I), (II) and (IV) above
6. A system comprises a set of interactive sub-systems. Which sub-system consists of jobs that require the interaction of personnel with the general environment?
[A]Technical
[B]Boundary spanning
[C]Managerial
[D]Feedback
7. SWOT analysis helps companies identify their strengths and weaknesses and, opportunities and threats in the environment it operates. Which of the following cannot be considered a potential ‘resource strength’ for a company?
[A]Cost advantages
[B]Ability to take advantage of economies of scale
[C]Strong brand name
[D]Integrating forward or backward
8. When managers delegate authority, they must allocate commensurate
[A]Responsibility
[B]Power
[C]Money
[D]Influence
9. Which of the following is not a function of management?
[A]Influencing
[B]Planning
[C]Organizing
[D]Leading
10. Which of the following can be said to be an appropriate technique for line personnel in reducing line-staff conflict?
[A]Work independent of staff personnel
[B]Make proper use of the staff abilities
[C]Obtain any necessary skills they do not already possess
[D]Treat staff personnel as sub-ordinates instead of partners so that there is no overlap of roles
11. Which of the following requires no formal position in an organization?
[A]Authority
[B]Delegation
[C]Power
[D]Policy
12. In an organization, a superior has the right to get tasks accomplished by his subordinates, but the responsibility remains with the superior. This principle which intends to eliminate the practice of "passing the buck", is known as
[A]Authority on par with responsibility
[B]Hierarchy of authority
[C]Unity of direction
[D]Downward delegation of authority
13. Which of the following arguments against social responsibility of business points out that since the cost of social initiatives would be added to the price of products, multinational companies selling in domestic markets would be at a disadvantage when competing with domestic companies not involved in social activities?
[A]Opposing the profit maximization principle
[B]Excessive costs
[C]Weakened international balance of payments
[D]Increase in firm's power and influence
14. When Sony first introduced the laser disk as a new way to view movies, it was classified as a _________ because it had high market attractiveness but low relative market share. The product was eventually withdrawn from the market place as VHS technology and DVDs became more popular.
[A]Question mark
[B]Star
[C]Cash cow
[D]Dog
15. Which of the following is/are advantage/s of organization charts?
I. They provide a visual map of the chain of command.
II. They help managers identify inconsistencies in lines of authority.
III. Relationships between subordinates and superiors are essentially determined by organization charts.
IV. Many charts show ideal structures.
[A]Only (III) above
[B]Both (I) and (II) above
[C]Both (III) and (IV) above
[D](I), (II) and (IV) above
Business Management Quiz - 71
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