1. Which of the following responsibility centers are also referred to as ‘engineered expense centers?’
[A]Discretionary expense centers
[B]Standard cost centers
[C]Profit centers
[D]Revenues centers
2. Adaptability is essential for present day organizations to survive. Which of the following are characteristics of adaptable organizations?
I. Employees are given more freedom in decision-making.
II. Management sets broad goals and objectives.
III. Accountability revolves around positions.
IV. Organizational learning is ongoing.
[A]Both (I) and (III) above
[B]Both (II) and (IV) above
[C]Both (III) and (IV) above
[D](I), (II) and (IV) above
3. Which of the following is not a measure for inventory control?
[A]Focus on the entire supply chain
[B]Organization should retain ownership of inventory and not shift it to suppliers
[C]Share information with suppliers
[D]Adopt A,B, C segmentation for products
4. Which of the following is not a strength of appraisal against verifiable objectives?
[A]Luck plays an important role in the performance of an individual
[B]It is operational in nature
[C]There is credibility because the appraisal is objective in nature
[D]It is carried out with mutual cooperation from superiors and subordinates
5. In Vroom’s expectancy theory, which variable refers to the probability that successful performance will lead to certain outcomes?
[A]Valence
[B]Expectancy
[C]Instrumentality
[D]Motivation
6. No smoking allowed is an example of which of the following?
[A]Rule
[B]Procedure
[C]Policy
[D]Non-programmed decision
7. A guideline established by management to be used as a basis for evaluating performance is called a(an)
[A]Internal control strategy
[B]External control strategy
[C]Standard
[D]Deviation
8. A learning organization is typically least characterized by
[A]Systems thinking
[B]Shared vision
[C]Rigid job procedures
[D]Team learning
9. A manager who organizes his or her plant by separating engineering, accounting, human resources, andpurchasing is using _____ departmentalization.
[A]Functional
[B]Product
[C]Customer
[D]Geographic
10. A 'principle' is a fundamental truth, which is used as a basis of reasoning or action. Which of thefollowing principles emphasizes that employees should gain expertise in a particular area of work?
[A]Principle of Functional Specification
[B]Span of Control
[C]Principle of Specialization
[D]Principle of Unity of Direction
11. A responsibility center is a sub-unit headed by a manager who is responsible for achieving one or moregoals. Which of the following is/are uses of responsibility centers?
I. An organizations choice of responsibility centers depends to a great extent on its controlmechanisms.
II. Sales or marketing units may be considered as revenue centers.
III. Organizations that have a divisional structure may opt for profit centers.
IV. Autonomous businesses may be considered as investment centers.
[A]Only (I) above
[B]Only (IV) above
[C]Both (II) and (III) above
[D](II), (III), and (IV) above
12. Which of the following is a Theory Y assumption?
[A]The average person prefers to be directed
[B]Most people must be threatened and coerced before they put forth adequate effort
[C]Commitment to objectives is a function of the rewards associated with achievement
[D]The average person seeks no responsibility
13. The attitude that regards home-country practices as superior to foreign-country practices is known as a(an)
[A]Egocentric attitude
[B]Ethnocentric attitude
[C]Polycentric attitude
[D]Geocentric attitude
14. According to Hersey and Blanchard, when followers are in the initial “readiness” stage, the leader'sbehavior should be
[A]High task and high relationship
[B]High task and low relationship
[C]Low task and low relationship
[D]Low task and high relationship
15. According to House, the __________ leader lets employees know what is expected of them, scheduleswork, and gives specific guidelines
[A]Instrumental
[B]Achievement-oriented
[C]Participative
[D]Supportive
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