1. The principles of management have evolved through different schools of thought. Achieving cooperation of human beings rather than chaotic individualism is a principle of which of the following management schools of thought?
[A]Early views of management
[B]Human relations approach
[C]Scientific management
[D]Administrative theory
2. According to Henry Mintzberg’s classification of managerial roles, a manager designing and initiating change within the organization is said to be playing which of the following roles?
[A]Figurehead
[B]Leader
[C]Disseminator
[D]Entrepreneur
3. Managers at different levels in the organizational hierarchy require various sets of skills. Finding rational and implementable solutions to the problems faced by the organization falls under which of the following sets of skills?
[A]Technical skills
[B]Human skills
[C]Conceptual skills
[D]Design skills
4. Ringi is a characteristic organizational feature of Japanese companies. What does ringi refer to?
[A]Lifetime employment
[B]Informal organization structure
[C]A multistep procedure for building consensus
[D]Paternalistic leadership style
5. Executives making ethical decisions pass through three stages of moral development – preconventional, conventional, and (principle or) post-conventional. Which of the following statements is true of the conventional stage of moral development?
[A]Decisions are influenced exclusively by personal interest
[B]Decisions are made in terms of the rewards and punishments resulting from different types of behavior
[C]Decisions are influenced by the expectations of others
[D]Decisions are influenced by personal ethical principles
6. Which of the following decision-making models emphasizes short-run solution of a problem rather than long-term goal accomplishment?
[A]Rational model
[B]Incremental model
[C]Satisficing model
[D]Garbage can model
7. Behaviorally Anchored Rating Scales (BARS) is a sophisticated performance rating method. Which of the following is not true with regard to BARS?
[A]BARS minimizes subjective interpretation inherent in graphic rating scales
[B]BARS makes use of ‘anchors’ (common reference points of performance)
[C]BARS concentrates on job-specific behaviors and hence is highly meaningful
[D]BARS is a simple and cost-effective rating method
8. Which of the following theories of motivation assumes that elimination of the causes of employee dissatisfaction does not automatically lead to satisfaction?
[A]Expectancy theory
[B]Need hierarchy theory
[C]Two-factor theory
[D]Equity theory
9. Blake and Mouton’s Managerial Grid is an approach to defining leadership styles based on a manager’s concern for people and concern for production. Which of the following styles of management assumes exertion of minimum effort to get required work done is appropriate to sustain organization membership?
[A]Authority-obedience management
[B]Team management
[C]Country Club management
[D]Impoverished management
10. Which of the following is not true with regard to functional authority?
[A]Functional authority is the authority staff members have over line members within the limits of their functions
[B]Functional authority has the same effect as line authority but it doesn’t have the right that line authority has, to punish violations or deviations in order to ensure compliance
[C]Functional authority is limited to those areas where a staff member has some technical competence
[D]Functional authority is in sync with the principle of unity of command.
11. Creativity is an important factor in managing people. Which of the following is not true with regard to the creative process?
[A]Creativity is the ability to develop new ideas
[B]The creative process starts with unconscious scanning
[C]Intuition connects the unconscious with the conscious
[D]Insight leads to intuition
12. Which of the following forms of decision-making involves seeking expert opinion iteratively through anonymous participation?
[A]Brainstorming
[B]Nominal group
[C]Delphi group
[D]Interactive group
13. Colors is a medium-sized manufacturer of readymade garments having presence in AP, Tamilnadu, and Karnataka. Which of the following forms of organization structures best suits the company?
[A]Functional structure
[B]Product structure
[C]Territorial structure
[D]Hybrid structure
14. Vamsi, a candidate for the position of Professional Service Representative in Zydus Cadila, was required to make a presentation on a new anti-asthma inhaler before a panel of physicians in the company, as part of the selection process. Which of the following tests was Vamsi undergoing?
[A]Knowledge test
[B]Work sample test
[C]Intelligence test
[D]Personality test
15. Power is the ability to influence other people and events and different types of power can be derived from different sources. Which of the following types of power do sportspersons and film stars have?
[A]Expert power
[B]Legitimate power
[C]Referent power
[D]Coercive power
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