1. The major disadvantage of the divisional structure is
[A]High administration costs
[B]It requires people with general managerial capabilities
[C]Managerial vacuum
[D]Duplication of activities and resources
2. Which of the following is not true about the differences between authority and power?
[A]Authority is the right to do something; power is the ability to do something
[B]Authority is the legitimate power given by an organization to a member holding a position; power requires no formal position
[C]Authority is derived only through position; power is derived through many sources
[D]Authority is a broader concept; power is a narrow concept
3. Social audit is a technique for
[A]Measuring the social infrastructure within an organization
[B]Measuring the social impact of an organization in relation to its stakeholders
[C]Measuring the level of success or failure of an innovation
[D]Showing a total picture of how a business will operate
4. Which of the following statements is not true of line authority?
[A]A line manager has expertise in a specialized field
[B]A line manager directs others
[C]A line manager delegates authority
[D]A line manager has veto power
5. Which of the following are characteristics of a closed system?
I. It is perfectly deterministic and predictable.
II. There is no exchange between the system and the external environment.
III. It is a realistic view.
IV. It is flexible and adaptable.
[A]Both (I) and (II) above
[B]Both (I) and (IV) above
[C]Both (II) and (III) above
[D]Both (III) and (IV) above
6. Despite the many advantages of planning, there may be some obstacles and limitations in this process, since nothing is perfect on this earth, as a general rule of law. Which of the following would not be considered a potential advantage of planning?
[A]It helps mangers to be future oriented
[B]It enhances decision coordination
[C]It increases the amount of time available for other managerial functions
[D]It emphasizes organizational objectives
7. Which theory of motivation highlights the need for achievement, need for affiliation and the need for power?
[A]Maslow’s need theory
[B]McClelland’s needs theory
[C]Herzberg’s two factor theory
[D]Alderfer’s ERG theory
8. In order to manage their businesses effectively, successful global management requires
[A]Rigid application of home-country practices
[B]Biasness towards home-country managers
[C]Recruitment of people mainly from the home country
[D]Enhanced sensitivity to differences in national customs and practices
9. Shivani Sondhi has been assigned the task of planning a strategy to enhance creativity in her organization. Which of the following would be the best suggestion for Ms. Sondhi to explore, in order to meet her objective of enhancing creativity?
[A]Mandate that all employees think creatively
[B]Hire a Vice-President of Creativity
[C]Use diversity in the organization to expand perspectives on creative efforts – stress conformity less
[D]Creativity in an organization is either there or it is not – it is a natural process and cannot be controlled
10. The strengths and weaknesses of each alternative become obvious in which step of the decision makingprocess?
[A]Identifying the problem
[B]Identifying the decision criteria
[C]Analyzing the alternatives
[D]Implementing the alternative
11. The theory that an individual tends to act in a certain way, with the expectation that the act will be followed by a given outcome and according to the attractiveness of the outcome is
[A]Vroom’s expectancy theory
[B]Adam’s equity theory
[C]Herzberg’s motivation-hygiene theory
[D]McClelland’s three-needs theory
12. Information is one of the important resources for managers. For information to be useful to managers, it must possess certain attributes. The information attribute which tells whether the information pertains to the situation at hand or not, is known as
[A]Information accuracy
[B]Information timeliness
[C]Information relevance
[D]Information completeness
13. Which of the following is a broad approach to job enrichment?
[A]Value engineering
[B]Social responsiveness
[C]T Group training
[D]Quality of work life
14. Performance appraisals are important in an organization because they
I. Provide systematic judgements to support promotions.
II. Provide a basis for coaching.
III. Provide a basis for counseling.
IV. Let subordinates know where they stand with the boss.
[A]Only (I) above
[B]Only (II) above
[C]Both (I) and (IV) above
[D]All (I), (II), (III) and (IV) above
15. According to the Japanese management practices, what refers to “my/one’s company” where people are treated as family members?
[A]Ringi
[B]Henko
[C]Kacho
[D]Kaisha
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UGC Net Management Paper Study Material(Management Quiz - 56)
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