1. Which of the following is not a generally accepted advantage of division of labor in an organization?
[A]Workers’ skills in performing their jobs tend to increase
[B]Workers need to know only how to perform their specific work tasks
[C]Workers do not waste time in moving from one task to another
[D]Workers obtain cross-functional expertise
2. Tanya must constantly report to the departmental head as well as her immediate supervisor. Which of the following is being violated?
[A]Work specialization
[B]Unity of command
[C]Span of control
[D]Departmentalization
3. Which of the following is not one of the philosophies of the management science approach?
[A]Managers can improve the organization by using scientific methods
[B]Mathematical techniques can solve organizational problems
[C]Models should be used to represent the system
[D]Individual work is better than teamwork
4. Practicing ethical guidelines enables managers to become followers of moral management approach. They facilitate ethical business decisions. One such ethical guideline is Primum Non-Nocere, which means
[A]Telling the truth
[B]Above all, doing no harm
[C]Always acting when one has responsibility
[D]Obeying the law
5. Today, many organizations are involved in social activities. Since the expectations of the society have changed, organizations have become more aware of their social responsibilities. A careful analysis of argument for and against the involvement of organizations in social welfare is necessary to determine whether an organization should implement social initiatives. The belief that businesses are being socially responsible when they attend only to economic interests is known as which argument against a firm being socially responsible?
[A]Too much power
[B]Violation of profit maximization
[C]Excessive costs
[D]Lack of social skills
6. Archie B. Carroll, an eminent researcher in the area of social responsibility, identified three types of management, based on how ethical or moral their decisions are. The three types are Moral Management, Amoral Management and Immoral Management. Which of the following is a characteristic of Immoral Management?
[A]Managers strive for success, but never violate the parameters of ethical standards
[B]Managers follow the law not only in letter, but also in spirit
[C]Managers show lack of concern about others' desire to be treated fairly
[D]This type of management strives to follow ethical principles and precepts
7. Which of the following refers to the basic convictions that individuals hold about what is right and wrong?
[A]Perception
[B]Attitude
[C]Value
[D]Ego Strength
8. The only thing that is permanent in this world is change. Changes will happen in the internal environment or external environment, no matter what management does. Planning can’t eliminate change, but managers usually plan in order to
[A]Decide what needs to be done when a change in environment takes place
[B]Anticipate changes and develop the most-effective response to changes
[C]Have the appropriate materials available when the demand for them comes about
[D]Be prepared for when changes in management at the top occur
9. Planning is an endless process. The process is constantly modified to suit changes in environmental conditions and changes in objectives and opportunities for the firm. As organizations differ in terms of their size and complexity, no single planning procedure is applicable to all organizations. However, all planning processes contain some basic steps. Which of the following steps in the planning process should be completed before the others can be addressed?
[A]Put plans into action
[B]State organizational objectives
[C]List alternative ways of reaching objectives
[D]Develop premises on which to base each alternative
10. Just as organizations define goals at different levels, they also establish plans at different levels. On the basis of the organizational level, plans can be strategic, tactical and operational. Which of the following would not be an accurate depiction of the differences between strategic and tactical planning?
[A]Strategic planning is developed mainly by upper-level management and tactical planning is generally developed by lower-level management
[B]Facts for strategic planning are generally easier to gather than facts for tactical planning
[C]Strategic plans generally contain less detail than tactical plans
[D]Strategic plans generally cover a longer period of time than tactical plans
11. Most of the planning is carried out in today's complex environment under a state of uncertainty. Conditions of uncertainty exist when the future environment is unpredictable and everything is in a state of flux. In an environment of such high uncertainty, which of the following strategies should be used to make a plan more effective?
[A]Rely on long-term forecasting in the industry
[B]Place less reliance on lower and middle management’s advice
[C]Go for long-term planning, i.e., more than five years' duration
[D]Adopt a directional plan with an emphasis on the short-term
12. The Japanese Management organizing process usually involves
I. Collective responsibility and accountability.
II. Ambiguity of decision responsibility.
III. Clear and specific decision responsibility.
IV. Informal organization structure.
V. Formal bureaucratic organization structure.
[A](I), (II) and (III) above
[B](I), (II) and (IV) above
[C](I), (II) and (V) above
[D](II), (III) and (IV) above
13. In US Management style, the usual staffing position is
I. Rapid advancement desired.
II. Slow promotion through ranks.
III. Loyalty to the profession.
IV. Appraisal of short-term results.
V. Promotions based on multiple criteria.
[A](I), (II) and (III) above
[B](I), (II) and (IV) above
[C](I), (II) and (V) above
[D](I), (III) and (IV) above
14. Globalization has become the buzzword in today's corporate world. A large number of firms is expanding their businesses globally to stay ahead of the cut-throat competition. Therefore it becomes necessary that managers manage their global businesses effectively. Successful global management requires an attitude that is best described as
[A]Ethnocentric
[B]Parochial
[C]Geocentric
[D]Polycentric
15. If an employee of a multinational company indicates that she believes that since she is a citizen of the host country, she would be best suited to manage the company, then her attitude toward the operation of the organization would most likely be classified as
[A]Ethnocentric attitude
[B]Polycentric attitude
[C]Regiocentric attitude
[D]Gendercentric attitude
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