1. Richard has been unemployed for three months. When his wife asked him, why he was not looking for a job, Richard responded, “If I am lucky, I will get my old job back.” Richard would be considered as having a(n)
[A]High ego strength
[B]External Locus of control
[C]Intuition type personality
[D]Internal locus of control
2. The ethical guide line “Primum Non-Nocere” for managers denotes
[A]Allow room for participation
[B]Above all, do no harm
[C]Uphold human dignity
[D]Obeying the law
3. If a group of Afro-American female managers meet once a month to discuss possible career paths within their organization, this is an example of a(n)
[A]Nominal group
[B]Delphi group
[C]Interacting group
[D]Interest group
4. Raj, Rahul, Ramesh and Rohit all wanted to start their own business after they graduated with their Bachelor of Science degrees. They had a common purpose, they had set performance standards for themselves and they had an approach to hold themselves mutually accountable. They can be referred as a
[A]Group
[B]Alliance
[C]Federation
[D]Team
5. The stage of Kurt Lewin's change model where employees need to be helped to integrate changed attitudes and behaviors into their normal ways of doing things is called ___.
[A]Refreezing
[B]Changing
[C]Unfreezing
[D]Benchmarking
6. Communication is the transfer of information in the form of an understandable message through a channel from a sender to others. If Boeing Aerospace Co. has difficulty communicating with the British Air Force because of the abbreviations used by the British military, this is a problem in
[A]The grapevine
[B]Feedback
[C]Semantics
[D]Decoding
7. A small group gathered in the conference room to discover the impact they had on others, to explore and express their feelings, and to learn more about them. What is this Organization Development (OD) application called?
[A]Team building
[B]Hostile confrontation
[C]Strategic intervention
[D]Sensitivity training
8. Mr. Jackson is the most successful manager of CRIPS Inc. During his tenure, the company has never looked back. One of the reasons for his success is his ability to think through abstract situations. It is the ability to understand and coordinate full range of corporate objectives and activities. Which of the following skills is Mr. Jackson good at?
[A]Technical skills
[B]Design skills
[C]Conceptual skills
[D]Human skills
9. Which of the following is not a characteristic of the organization culture?
[A]Corporate culture is based on certain norms
[B]Promotes dominant and stable values
[C]Leads to observed behavioral regularities
[D]Corporate culture is built overnight
10. Advertisements for products and services such as life insurance policies, mouthwash and deodorants play upon fear. By showing the unfortunate consequences that a consumer faces if he doesn’t use the service or product, advertisers force the consumers to purchase the product or service. Such ads use
[A]Legitimate power
[B]Coercive power
[C]Expert power
[D]Referent power
11. Management By Objectives (MBO) is a system for achieving organizational objectives, enhancement of employee commitment and participation. Which of the following is not an advantage of MBO?
[A]Role clarity
[B]Clarity in organizational action
[C]Personnel satisfaction
[D]Flexibility
12. Corporate Social Responsibility (CSR) is seriously considering the impact of the company’s actions on society. Which of the following is not true with regard to corporate social responsibility?
[A]CSR involves fulfilling obligations to various interest groups
[B]CSR involves three types of behavior – positive, neutral and negative
[C]The management of every organization must be conscious of its CSR
[D]CSR is essentially the same as Social Responsiveness
13. If an MNC feels that “It is best to give foreign subsidiaries, staffed by local nationals, a great deal of managerial freedom”, its orientation is known as
[A]Ethnocentric
[B]Polycentric
[C]Regiocentric
[D]Geocentric
14. Raj, Ramesh and Rajesh are all making decisions about how to approach the team project. They have only one week to write a 75-page analysis of the government’s suit against Microsoft. In addition, they all work full-time, which decision-making model will they probably rely on?
[A]Rational
[B]Intuition
[C]Garbage can
[D]Bounded rationality
15. Which of the following is not one of the Key Result Areas suggested by Peter Drucker?
[A]Innovation
[B]Productivity
[C]Profitability
[D]Physical distribution
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Management Quiz - 8
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